Shipping

We currently post out to the UK only using Royal Mail.
 
Standard delivery Royal Mail 3-5 Days - £3.99

Special delivery Royal Mail 1-2 Days - £7.99

Free delivery on orders over £60. 

Free Isle of Wight delivery - applies to Isle of Wight postcodes only.

Due to the Coronavirus Pandemic, deliveries to some parts of the UK are taking longer than expected. In case of a delay in your delivery, we will liaise with you and continue to monitor the order. If for any reason your order fails to be delivered by Royal Mail, we will be in contact with you to resolve the issue. For more information please read the Terms Conditions & Privacy page.

 

Return & Refund Policy

  • You have 14 days to return an order after receiving it.

  • If you change your mind, or the product you received is not what you expected, please contact us before returning the item.

  • Unless arrangements are made with us, you cover the cost of the return.

  • Please note that exceptions may apply for the return of certain custom-made, products.

  • If you have any questions, please contact us.

  • If you wish to make a return, send us an e-mail, containing your name, address, e-mail address, the order number and a specification of which items that the return relates to.

  • Ship the items for return within 14 days of the date of the notification.

  • You are responsible for any damage incurred by items during the return shipment.
    We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.

  • If possible, please provide us with a tracking number for the return shipment.

  • Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.

  • If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

    For a full explanation please read the Terms Conditions & Privacy page.

     

Customer Care

I take great pride and passion in everything it takes to produce my branded items and as a consumer I ultimately want you to be thrilled with your purchases too. Please do feel free to contact me should anything not be as you would expect and I will do my very best to make it right.

 

Payment Methods

Credit / Debit Cards